SUNNYSIDE SERVICES
Frequently Asked Questions
1
BOOKING INFORMATION
You can book one of two ways:
1. Send an email to Sunnysideserv@gmail.com or send an inquiry through the home page that goes to this email.
2. Click on the Headway link below to establish a new client portal and see my calendar.
2
CANCELLATION POLICY
If there is a cancellation within the 24 hour time period, you will be charged a fee of $50. If there are two no-show, no-calls in a row, you may be automatically discharged.
I understand life happens! If you need to cancel or reschedule the appointment, please do your best to let me know 1 day prior to the appointment.
3
INSURANCE
All insurances below are in network for both Virginia and Maryland.
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Aetna
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Blue Cross Blue Shield of Massachusetts
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CareFirst BlueCross BlueShield
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Carelon Behavioral Health
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Cigna
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Kaiser Permanente of the Mid Atlantic
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Quest Behavioral Health
(More coming soon)
4
Virtual Platform and Payment
All sessions will be held through Headway. Once your client portal is set up, you will automatically receive a link 10 minutes before the session via text and/or email. In addition, all payments will be made through this platform as well. If you are going through insurance, you will only need to pay your co-pay (if applicable) through the portal. You will be given further explanation before the initial intake, once the client portal is established.